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= Customer Acquisition Cost (CAC)= | = Customer Acquisition Cost (CAC)= | ||
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== Definition == | == Definition == | ||
Sum of all sales ( | Sum of all sales expenses (S<sub>x</sub>) and marketing expenses (M<sub>x</sub>) in the given time period (<small>Δ</small>t) divided by the number of new customers (NC) acquired in that time period. | ||
<math> | <math> | ||
CAC(t)= | CAC(\Delta t)=\frac{S_x+M_x}N | ||
</math> | </math> | ||