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Churn Rate: Difference between revisions
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Mara Melão (talk | contribs) (Created page with "Churn rate refers to the rate at which customers or subscribers discontinue using a product or service over a given period of time. It is a metric used to measure customer retention and is typically expressed as a percentage. == Definition == Determine the time period (\Delta t\) for which you want to calculate the churn rate (e.g., a month, a quarter, a year). <math> Churn Rate = (\frac{Total Number of Customers lost \Delta t\}{Total Number of Customers at the begin...") |
Mara Melão (talk | contribs) No edit summary |
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<math> | <math> | ||
Churn Rate = (\frac{Total Number of Customers lost \Delta t\}{Total Number of Customers at the beginning of period}) \times\ 100 | Churn Rate = (\frac{Total Number of Customers lost \Delta t\}{Total Number of Customers at the beginning of period}) \times\ 100 | ||
</math> | |||
== Details == | == Details == | ||