Net Dollar Retention (NDR)

From Open SaaS Wiki
Revision as of 12:10, 7 December 2022 by 185.68.78.93 (talk) (Created page with "Net dollar retention is a metric that is used to measure the growth of a subscription-based business. It is calculated by taking the total amount of revenue that a business has generated from its existing customers in a given period, and subtracting the amount of revenue that it has lost from churned or downgraded customers. The resulting number represents the net increase in revenue that the business has generated from its existing customer base. This metric is a good w...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Net dollar retention is a metric that is used to measure the growth of a subscription-based business. It is calculated by taking the total amount of revenue that a business has generated from its existing customers in a given period, and subtracting the amount of revenue that it has lost from churned or downgraded customers. The resulting number represents the net increase in revenue that the business has generated from its existing customer base. This metric is a good way to track the overall health and growth of a subscription-based business, as it takes into account both customer acquisition and customer retention.

Definition

Definition


Details

bARR Ex xpansion - Downsell - Churn


Standardization Status

Request for Comments (RFC): 22/0021 - Customer Acquisition Cost (CAC)
Type: metric
Version: 0.9
Status:proposal

See also

Sources