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Churn Rate: Difference between revisions
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<math> | <math> | ||
Churn Rate = \frac{Total Number of Customers lost (\Delta t)}{Total Number of Customers at the | Churn Rate = \frac{Total Number of Customers lost (\Delta t)}{Total Number of Customers at the Beginning of Period} \times\ 100 | ||
</math> | </math> | ||