List of Standards: Difference between revisions
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| Line 27: | Line 27: | ||
: [[Win Rate]] | : [[Win Rate]] | ||
: [[Win/Loss Ratio]] | : [[Win/Loss Ratio]] | ||
: Customer Lifetime | : [[Customer Lifetime]] | ||
Revision as of 12:59, 8 March 2023
Benchmarks
Best Practices
Definitions
Legal
Metrics
- Customer Acquisition Cost (CAC)
- Customer Lifetime Value(CLV)
- CAC-LTV-Ratio
- Churn Rate
- Revenue Churn Rate
- Repeat Purchase Rate
- Magic Number
- Monthly Recurring Revenue (MRR)
- Committed Monthly Recurring Revenue (CMRR)
- Annual Recurring Revenue (ARR)
- ARR Growth Rate
- Net Promoter Score (NPS) - Two Types tNPS and rNPS
- Customer Retention Rate (CRC)
- Customer Retention Cost
- Customer Satisfaction Score
- Customer Engagement Score
- Win Rate
- Win/Loss Ratio
- Customer Lifetime
Category Metric not found